If the website I am looking to create does not fall under the category of writer, artist, or small business, can I still contact you about your services?
Absolutely! While designing websites and providing online marketing services to writers, artists, and small businesses is what we consider to be our specialty, we will gladly provide our services to those who do not fall under a specific category.

When choosing your services, is it mandatory to have my domain name and hosting setup through your company?
Not at all. If there is a company you would prefer to purchase your domain and hosting from, or if you have already purchased a domain and hosting account, simply send us the login information the company has provided to you, and we will setup your website from there.

I already have a website designed; can I contact your company to complete my updates?
If you are currently not satisfied with your current web designer, we will gladly take over your website and complete your future updates.

My web designer is out of town, and I need updates completed. Can I contact your company to complete my updates while he/she is away?
You do not need to be a regular client of Just Joan Marketing Services for us to complete updates for you. Simply send us the time frame we will be completing updates for you, along with your website's login information, and we will keep your website up-to-date while your designer is away.

Do you also provide computer-related technical support?
It is a common misconception that website designers are also knowledgeable in the area of IT support, and there are several website design companies that also offer computer repairs and technical support as part of their services. Just Joan Marketing Services does not offer computer-related technical support, however will gladly assist in researching computer repair companies in your area that you can contact for assistance.

What is the best way to contact you?
Through e-mail is the best way to contact me for initial consultations and general website updates. I tend to work in the evening, as opposed to a standard 9am-5pm day, for two reasons: 1) I feel at my highest energy level at night, and am a firm believer of working on creative projects when I am at my most focused and alert; 2) I have clients that are all over the world, living in various time zones, so I would not want my 9am-5pm schedule to interfere with what they want to accomplish, and feel this is the best way for me to give all of my clients an equal amount of attention.

I do understand that some items on the agenda are easier to discuss by phone, however, and so I plan phone consultations accordingly with my clients when the need arises.